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To whom it may concern,My complaints are the following. I reserved my rooms .Two days in advance upon my arrival was wed3/21/17- checkout FRIDAY/31/17 .My room # 355 Walked into my room toilets clogged called customer service she advised us that someone would come and...
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1.0
#1027948
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Drove nine hours with an occasional stop before arriving in Richmond, VA. on Saturday afternoon. Worked 56 hours that week so I was a bit exhausted before I even left, but this trip was to help out a friend. I would be leaving the next morning early to get back home...
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#958418
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I am a Financial Service Consultant working in Irving area, Texas, (Mondays to Fridays) and because I am from out of town, I chose to lodge in Quality Inn. For the past 7 consecutive weeks, I have been lodging in Quality Inn, DFW Dallas (8205 Esters Blvd, Irving, TX...
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I liked
  • Below average
I didn't like
  • Customer care
#943851
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Quality Inn Sanitary Conditions Review

Quality Inn
#920736
1.7
We paid two days room , in not service to clean room next day . We complain to front desk . Laid desk in words not care and we request less towels. The answers is not have towels. We tray to hold manager hotel not answer or information to reach. Hotel quality inn in jaboree AV El Paso texas
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Hotel Accommodation Review

Quality Inn
#860548
1.6
They are liars and won't pick up Black customers. They say they provide shuttle service but don't.
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Quality Inn Shuttle Service Review

Quality Inn
#860443
1.6
I have never been so humiliated your Quality Inn hotel in Reno Airport will not provide shuttle service to blacks. On June 5 I booked and paid for a room. They refused to pick me up because I was black Ralph Presley. I had to sleep in the airport Rampresley@aol.com 404-429-9498
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Quality Inn Room Review

Quality Inn
#545382
I came to quality inn cause of the heated pool I got to the pool mi husband n our guests well it was freezing n we sat for 5 minutesbn stuck our feet n the water n it was cool between the air being cold n the water we had to head back to our room I PD 89 dollars just to get in a heated pool I could gave stayed
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Bed bugs!! After my partner and I packed up quick to get the heck out of there, he waited until there were people in the lobby to check in and goes to the front desk to complain and ask for a refund. They tell him no and acknowledged they have had a problem and the...
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1.6
#907812
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Horrible experience. My toilet broke. I tried to report the broken toilet that evening, but there was no one downstairs. I called the front desk early the next morning, (around 6-7 am ) reporting the issue. I was told there was nothing they can do for me. I was told if...
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1.0
#907690
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We are a business in Southern Calif. and booked a room at the Quality Inn at 1190 Broadway St, King City, CA 93930. During the course of making the arrangements, the person who identified himself as the owner, was extremely rude to several members of our staff. We...
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#904794
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To Whom It May Concern: I have been a loyal customer of Orbitz and Quality Inn hotels and have always appreciated the good customer service you both offer.  Recently, I experience a very unpleasant situation at your hotel the Quality Inn & Suites Cincinnati Downtown...
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1.2
#888328
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Quality Inn Mammoth Lakes is in bad condition : can't call front desk because phone doesn't work; ice machine is out of order; the hallways are not vacuumed and the place is not very well cared for. The young front desk clerk doesn't seem to be concerned. Having...
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Anonymous
DeskWorker

Quality Inns are all franchise owned, which means that owners and management decide how the place is run with little to no corporate input. I used to work at one, and you shou...

#865209
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My wife and I decided to stay at the same room that we spent our wedding night in which is the quality Inn in Windsor locks ct it was a hot mess the microwave couldn't use cause there was no plug so here comes the extension cord can we say fire hazard Got in the...
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#852391
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Im 28 african American I drove from Las Vegas all the way to lake forest checked in and hour later was accused of stealing a blanket. By the manager and all the staff she searched my car, search my room. they called the police on me kicked me out and stole my money....
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I didn't like
  • Manger
  • Fraud
  • Overcharging
#851766
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